Privacy Policy

Publishing Plateau (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or use our publishing services.

1. Information We Collect

We may collect information you provide directly, including:

• Name, email address, and phone number
• Project details, manuscript information, and service preferences
• Messages submitted through forms, chat, or email
• Billing and payment-related details needed to process orders

We may also collect technical data such as IP address, browser type, device information, and pages visited through cookies and similar technologies.

2. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide publishing-related services
• Process orders, contracts, and project communication
• Improve our website, offers, and customer experience
• Send service updates, quotes, and promotional messages where permitted
• Protect against fraud and comply with legal obligations

3. SMS & Email Communications

If you consent, we may contact you by SMS or email about your inquiry, project status, or promotions. Message frequency varies. Message and data rates may apply. You can reply STOP to unsubscribe from SMS or use unsubscribe links in emails at any time.

4. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business (such as payment processors, hosting, or communication tools), or when required by law.

5. Data Security & Retention

We take reasonable measures to protect your information. However, no method of transmission over the internet is fully secure. We retain information only as long as needed for business, legal, or service purposes.

6. Your Choices

You may request access, correction, or deletion of your personal information by contacting us. You may also opt out of marketing communications at any time.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

8. Contact Us

For privacy-related questions, contact us at [email protected] or call +1 888 398 5842.